Our office is located at Suite 1, level 4/55 Victoria Parade, Fitzroy VIC 3065, Australia. We serve clients throughout Australia and internationally. While we have a physical presence in Melbourne, we also provide remote services to clients across different locations.

We work with clients across diverse industries including healthcare, finance and banking, retail and e-commerce, manufacturing, education, government, professional services, hospitality, logistics, and technology startups. Our experience spans from small businesses to large enterprises, allowing us to tailor solutions to specific industry requirements and challenges.

We work with businesses of all sizes. Whether you're a startup, small business, medium-sized company, or large enterprise, we have scalable solutions and flexible engagement models to meet your needs and budget. We believe that every business deserves access to quality IT solutions regardless of size.

We offer comprehensive software development services including custom web applications, mobile apps (iOS and Android), enterprise software solutions, API development and integration, cloud-native applications, database design and development, legacy system modernization, and software maintenance and support. We work with modern technologies and frameworks to deliver robust, scalable solutions.

Yes, we provide end-to-end cloud migration services. This includes cloud readiness assessment, migration strategy and planning, data migration, application migration, infrastructure setup, security configuration, testing and validation, and post-migration support. We work with major cloud platforms including AWS, Microsoft Azure, and Google Cloud Platform.

Our cybersecurity services include security assessments and audits, vulnerability testing and penetration testing, security architecture design, firewall and network security, endpoint protection, identity and access management, security monitoring and incident response, compliance consulting (GDPR, ISO 27001, etc.), security awareness training, and disaster recovery planning.

Absolutely! We help organizations navigate their digital transformation journey. Our services include digital strategy consulting, process automation, technology modernization, data analytics and business intelligence, customer experience optimization, workforce digital enablement, and change management support. We work closely with your team to ensure successful adoption and maximum ROI.

Our pricing varies based on project scope, complexity, duration, and specific requirements. We offer flexible pricing models including fixed-price projects, time and materials, dedicated teams, and monthly retainers. Contact us for a free consultation and customized quote tailored to your needs. We're committed to providing transparent pricing with no hidden costs.

We offer several engagement models to suit different needs: (1) Project-based - fixed scope and timeline with defined deliverables, (2) Time & Materials - flexible approach billed hourly or daily, (3) Dedicated Team - extended team members working exclusively on your projects, (4) Managed Services - ongoing support and maintenance with SLA agreements, and (5) Consulting - expert guidance and strategic advice. We'll help you choose the best model for your situation.

Yes! We offer free initial consultations to understand your needs, discuss potential solutions, and provide recommendations. This no-obligation consultation allows us to assess your requirements and give you an overview of how we can help. Contact us at +61 1800 841 718 or +1 888 444 7870, or info@ausichoice.com to schedule your consultation.

We accept various payment methods including bank transfers, credit cards, and online payment platforms. Payment terms are typically structured with milestones for project-based work, or monthly invoicing for ongoing services. We're flexible and can discuss payment arrangements that work for your business during the proposal stage.

Project timelines vary significantly based on scope and complexity. Simple projects might take 2-4 weeks, medium-sized projects typically range from 1-3 months, and large enterprise implementations can take 6-12 months or more. During our discovery phase, we'll provide you with a detailed project timeline including milestones and deliverable dates. We use agile methodologies to ensure flexibility and regular progress updates.

Our process includes: (1) Discovery - understanding requirements and goals, (2) Planning - creating roadmap and specifications, (3) Design - UI/UX design and architecture planning, (4) Development - iterative development with regular demos, (5) Testing - comprehensive QA and user acceptance testing, (6) Deployment - launch and migration, and (7) Support - ongoing maintenance and optimization. We maintain clear communication throughout and involve you at key decision points.

We maintain transparent communication through multiple channels including regular status meetings (weekly or bi-weekly), email updates, project management tools (Jira, Trello, etc.), instant messaging (Slack, Teams), video conferences, and a dedicated project manager as your single point of contact. You'll have real-time visibility into project progress and can reach out anytime with questions or concerns.

We understand that requirements can evolve. Our agile approach accommodates changes while managing scope and timeline impacts. When changes are requested, we'll assess the impact, provide revised estimates, and work with you to prioritize features. For significant changes, we'll update the project scope through a formal change request process to ensure clarity and alignment.

Yes! We offer comprehensive post-launch support including bug fixes, performance monitoring, security updates, feature enhancements, user support, system maintenance, and technical assistance. We provide both short-term warranty support (typically 30-90 days) and long-term managed services agreements. Our support packages can be customized based on your needs and SLA requirements.

Standard support is available Monday to Friday, 9:00 AM to 6:00 PM AEST. For clients with managed services agreements, we offer extended support hours and 24/7 emergency support for critical issues. Response times depend on the severity level and your service agreement. Contact us at +61 1800 841 718 or +1 888 444 7870 for immediate assistance.

Absolutely! Knowledge transfer is a key part of our service delivery. We provide comprehensive training including hands-on sessions, detailed documentation, video tutorials, user guides, admin training, and developer training (if applicable). Training can be conducted on-site or remotely, and we tailor the content to different user roles and skill levels within your organization.

For clients with managed services or premium support agreements, we provide 24/7 emergency support for critical issues that severely impact business operations. Call our main number at +61 1800 841 718 or +1 888 444 7870 and follow the prompts for emergency support. Our on-call team will respond based on the SLA terms of your agreement.